Turn Your Calling Skills Into a Career

Collection Specialist (Call Center)

Downtown San Antonio, TX (On-Site)

Target Start Date: May 26

The Vibe

Looking for a role where your communication skills actually pay off? Where staying consistent + showing up = real career moves?

We're hiring Collection Specialists to join a fast-paced call center team where you'll level up your phone, negotiation, and people skills daily.

Ø If you can handle high call volume, stay organized, and keep it professional - this is your lane.

What You'll Actually Do

• Handle high-volume inbound + outbound calls (you'll stay busy 100%)
• Help customers resolve account issues and find solutions
• Hit daily call + performance goals (and feel good doing it)
• Keep detailed notes and document everything correctly
• Work with your team when things get tricky - no one figures it out alone

$$ Pay & Growth

• $19.50/hour (non-bilingual) starting pay
• Opportunity to earn more with a new base and bonus, once you convert to permanent
• Real growth potential if you show consistency and results

Schedule:

· Day Shift Option 1: Monday-Friday, 8:00am-5:00pm, plus 1 Saturday per month (8:00am-12:00pm).

· Day Shift Option 2: Monday-Friday, 9:00am-6:00pm, plus 1 Saturday per month (8:00am-12:00pm).

· Night Shift: Monday-Thursday, 12:00pm-9:00pm; Friday, 8:00am-5:00pm (no Saturdays).

Training: Approximately 2 weeks, Monday-Friday, 8:00am-5:00pm.

Must Have's:

• Call center experience (this is key - you know the pace)
• Strong communication skills - confident, clear, and respectful
• Goal-driven mindset - you like hitting numbers and winning
• Reliable attendance (your team counts on you)
• High school diploma or equivalent (required)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.